Question 1

Are your products handmade?

Accepted Answer

All of my designs are engraved and fabricated using a laser engraving printing machine in my workshop in Florida. Personalized items are custom-made to order.

Question 2

How can I return or exchange my order?

Accepted Answer

For custom and personalized orders returns are not accepted unless the item arrives damaged or defective. But please contact me with any issues or concerns to discuss.

Non customized returns & exchanges are accepted. Please contact me.

Question 3

How can I customize an order?

Accepted Answer

If you see something that you would like to change and it is not available, please reach out to us directly via email at michelle@michellescreativeworkshop.com.

We may be able to create your perfect piece!

Question 4

Do you offer gift wrapping and gift notes?

Accepted Answer

I offer Gift Wrapping & Gift Notes so send your gifts direct to friends and family.

Question 5

What are your shipping times?

Accepted Answer

Each listing notes the shipping times. Priority Mail may be available for shipping time only. Handling time is about 3-5 business days.

Question 6

Are you able to engrave my logo?

Accepted Answer

Yes, we ask that all logos be sent in black and white and in either PNG or SVG format.

Question 7

Can you do custom Wholesale Orders?

Accepted Answer

Yes, please reach out to directly for any custom orders.

Freqyently Asked Questions